All orders made before 2pm will be dispatched same day unless it is a pre-order item – which will not ship until the pre-order dispatch date.
Little Hollow Boutique offers two shipping options:
- Free Standard Post
- Tracked Delivery
If opting for free standard post, it will roughly take 2 – 3 days from dispatch, there is no tracking number provided and we do not take any responsibility for any missing parcels.
If opting for tracked delivery, your order will be shipped via DPD. A tracking number will be available and it is insured. If the order is placed before 2pm it will be delivered during the next working day. If placed after 2pm it will be delivered in two working days.
Unwanted items must be returned within 8 days from the day you receive the items. In order to start this process, please fill in the return form.
Items must be unworn/unused and in their original packaging.
Unwanted returns are at the customer’s expense.
Once we have received the goods back in our warehouse we will refund you the cost of the product but not postage and packaging.
We ensure that all our products are quality checked before departure from our warehouse but in the rare instance that your goods are delivered damaged or they are incorrect we are happy to issue a refund.
Please fill in the returns form within 48 hours of receiving your goods, detailing:
- Your order number;
- Name and Address;
- Description of the damage or incorrect item.
Once we receive this email, we will start the return/exchange process.
Goods must be returned unworn, and repackaged in the original packaging.
Once our returns policy has been adhered to we will allow the customer a choice of an exchange, refund, or store credit.